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We have recently switched all of our janitorial supplies to Bowak, and although we are not a massive customer they treat us as if we are. There knowledge and support is exceptional and our delivery driver John is so respectful and helpful.

Phil, Health & Social Care Organisation

All staff are always cheerful, helpful & friendly on the phone


Kevin, Annie & Jo are cheerful and always go the extra mile


I have recently become a Bowak customer and I would like to express my thanks to your staff for being so helpful and efficient at such a difficult time when they must all be under extreme pressure. I have been so impressed by the level of service they have provided.

Helen, Director, Arts

I can only say very positive things about my experience so far. The prices that Bowak offer are very competitive, but more than that, my experience of working with Donna has been the best I have experienced from any company. I couldn’t be more impressed with my experience so far and it far outweighs any experience I have had with other companies. It is for this reason I feel more loyal to Bowak already, and I look forward to ordering through Donna and Bowak again.

Mark, Operations Director, Climbing Centre

Polite and helpful. Quickly answer queries which makes the whole process easier.

Steve, Site Manager, Primary School, Swindon

Telephone answer promptly, queries resolved ASAP and helped to find alternative products quickly and efficiently.

Bal, Academy, Hayes

Always pleased with Bowak. Smiley and friendly and always ask where we would like our delivery put.

Sally, Primary School, Maidenhead

All staff are very helpful. They know straight away who we are and as soon as I start the order they know what we have.

Debbie, Nursery Manager, Watlington

Excellent service as always. Speedy answers to price and availability.

Paul, Office Supplies, Chesham

Happy with products and service. Good advice.

Naz, International School, Wexham

Everything is, as always, perfect.

Will, Property Manager, Reading

Excellent. So helpful and jolly.

Rani, Finance Assistant, Junior School, Slough

Very efficient and friendly customer service. Had the product code and address to hand straight away. Everything processed very quickly. Perfect!

Beverley, Management Committee, Wokingham

Everything was great. Very helpful and a very cheerful voice.

Mary, Village Hall, Bucks

Quick and easy to order online.

Karen, Chef, Golf Club, Devizes

All staff are professional, helpful and prompt.

Kate, Primary School, Maidenhead

Perfect! I really messed them around today by changing and re-ordering. But it's never a problem!

Jo, Commercial Cleaning Services, Aldermaston

Your delivery drivers are brilliant. And by that I mean exceptional! We get a LOT of deliveries and they are by far the most helpful and cheerful.

Frances, Boarding School, Reading

Delivery times are amazing - ordered in the evening, delivery next day!

Ali, Massage Therapist, Reading

I have been using Bowak now for over 3 years through different companies I have worked for. Your delivery driver is always on time and always polite and courteous.

William, Property Manager, Reading

Very happy with the service we are receiving. Always happy to accommodate and go above and beyond.

Jo, Vet, Swindon

We regularly order online, but they are always helpful if I have a question. Good at getting back to me quickly.

Frances, Boarding School, Reading

Prompt service. All that has been implemented to help customers works very well, no technical problems.

Adriana, Secondary School, Ealing

1.39 days

Average Lead Time


Customer Retention

12 years

Average Tenure of Current Team